Before You Hit Send

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to our spouse, to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

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What You Will Learn

  • Discover the power of thoughtful communication with "Before You Hit Send"
  • Explore the consequences of impulsive communication in the age of social media
  • Learn how to prevent misunderstandings and clashes by asking four key questions before speaking or writing
  • Gain insights into the importance of truth, kindness, necessity, and clarity in your communication
  • Embark on a journey of self-reflection and personal growth to understand your communication tendencies
  • Unlock the tools and strategies to communicate wisely and foster understanding in your relationships
  • Start thinking before you speak and avoid communication disasters with "Before You Hit Send"
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Before You Hit Send

Preventing Headache and Heartache

Mastering Thoughtful Communication

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

Unlocking Effective Communication

This book is about preventing that misunderstanding and allowing for understanding. Said another way, preempting people from getting the wrong idea and enabling them to get the right idea! We all need work in this area in far more ways than just glancing through a checklist.

From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

  • Is it true?
  • Is it kind?
  • Is it necessary?
  • Is it clear?

When we ask and answer these four questions honestly, we will be thinking wisely before we speak. But to explore this fully, we need to find out a whole lot more about ourselves and uncover why we consciously and subconsciously get into these communication disasters to begin with. You may be surprised what you discover about yourself.  Shall we begin?

Get to know...

Emerson and Sarah Eggerichs

Dr. Emerson Eggerichs is an internationally known public speaker on the topic of male-female relationships. Based on over three decades of pastoring, counseling and study of biblical and scientific research, Dr. Eggerichs and his wife Sarah developed the Love and Respect Conference which they present to live audiences around the country.

About Love & Respect
Portrait of Emerson and Sarah Eggerichs

Product Quotes

To not forgive is to shoot yourself in the foot and put extra gas in the Crazy Cycle.

The Love and Respect Experience

When one of you makes a mistake, control any anger you may feel and trust God completely, no matter what happens.

The Love and Respect Experience

We are either going to give in the darkness or we are going to give into the darkness.

The Illumination Project (Journal)

God is good and wants what is best for us.

Respectfully Yours

As a husband, if you can grasp that you don’t always have to solve your wife’s problems, you will take a giant step toward showing her empathy and understanding.

Love & Respect for a Lifetime

The woman absolutely needs love, and the man absolutely needs respect. It’s as simple- and as difficult- as that.

Love & Respect

When a wife asks, “Do you love me?” She is not trying to put her husband on the spot. She is simply looking for reassurance.

Love & Respect for a Lifetime

Since it is easy to focus on the negative, focus on your mate’s good qualities and express thanks with positive words of Love or Respect.

Love & Respect for a Lifetime

This is the Rewarded Cycle: His love blesses regardless of her respect and her respect blesses regardless of his love.

Respectfully Yours

Most marriages will succeed when obeying the command to Love and Respect.

The Illumination Project (Journal)

Your husband knows you value his friendship when you tell him you like him and you show it (he knows you love him, but he often wonders if you really like him).

Love & Respect for a Lifetime

When a husband chooses to do or say something loving, and that includes saying, ‘I’m sorry for coming across in an unloving way,’ he energizes his wife. When a wife decides to express herself respectfully, and that includes apologizing for her disrespectful attitude, she energizes her husband.

Love & Respect for a Lifetime

How we react to a situation reveals more about us than about the other person.

Respectfully Yours

You cannot use unholy means to achieve a worthy end.

Building Blocks

We get on the Crazy Cycle because without love a wife reacts without respect, and without respect a husband reacts without love.

Respectfully Yours

Positive changes flood a relationship immediately when both husband and wife cancel the blame game!

Love & Respect for a Lifetime

Thank the Lord for all the trouble-free moments in which you and your spouse enjoy Him, each other, your family, your ministry and life as a whole. Ask Him for the strength to accept your measure of trouble, and the wisdom to deal with the annoyances and irritations by loving and respecting each other with new commitment. (You may also want to pray about troubles at work, at church, with the children…) “But those who marry will have trouble in this life” (1 Corinthians 7:28)

The Love and Respect Experience - Prayers

Each of you must focus on what God is calling you to do toward your spouse. Do not focus on what you think God is calling your spouse to do toward you.

Building Blocks

God designed the woman to love. He’s not going to command her to agape her husband when He created her to do that in the first place. God is not into redundancy.

Love & Respect

Whose voice are you listening to: Hollywood or God’s Holy Word?

Building Blocks

Just because you may feel unloved or disrespected does not mean your spouse is sending that message.

Love & Respect

If you want your wife to express appreciation for your attempts to be loving, you must use thankful words when she tries to speak or act respectfully.

Love & Respect for a Lifetime

When you possess a forgiving spirit, words of Love and Respect will flow authentically from your lips- and realize that the Lord Himself is listening to you at moments like these. He knows you are not powerless, but actually full of power that He has granted you.

Love & Respect for a Lifetime

“Living happily ever after” means knowing how to deal with the imperfect parts of life.

The Love and Respect Experience

We have to step back as Christ followers and ask, “Do I have false expectations that my relationship should be romantic 99% of the time?”

Building Blocks

As strong and powerful as marriage bonds can become, our deepest dependency must be on the Lord, not another human being.

The Love and Respect Experience

We can all have moments of anger, but this does not mean we have to lose control and sin.

Building Blocks

Thank God for His forgiveness of your mistakes. In trying to be a loving man or a respectful woman, we blow it. Owning up to mistakes is never easy, but it is always the way to move forward. Take good care not to accuse your spouse of mistakes as you pray. Also, pray about any forgiving to be done in the family, any forgiveness that needs to be asked. Children may need forgiveness (and what about Mom and Dad?). “There is no one on earth who does what is right all the time and never makes a mistake.” (Ecclesiastes 7:20)

The Love and Respect Experience - Prayers

Words of Love and Respect must include thankfulness spoken to or about your spouse; don’t fixate on weaknesses and faults.

Love & Respect for a Lifetime

Thank the Lord that in the very beginning He created them male and female – Blue and Pink. Ask Him for patience and ever-growing understanding of how men and women see and hear differently. “He created them male and female, and He blessed them.” (Genesis 5:2)

The Love and Respect Experience - Prayers

One thing to remember in this culture is if we say something complimentary towards one gender, we aren’t saying something against the other.

The Illumination Project (Journal)

Through Jesus and Peter, God set forth His standard for living in the unconditional dimension: choose to be loving even when the other person is not; do what is right regardless of the treatment you receive. I believe this standard applies directly to marriage. A husband who speaks lovingly to his disrespectful wife will be rewarded; and a wife who speaks respectfully to her unloving, not-worthy-of-respect husband will be rewarded. Whether you are husband or wife, the reward is what can keep you going in the midst of the craziness: knowing that God commends you, knowing that you have found his favor for your words and actions.

The Language of Love & Respect Book

“You can be right, but wrong at the top of your voice.”

Before You Hit Send

Love and Respect is a faith venture, not a formula.

Building Blocks

[Women], your self-love cannot be derived from your husband’s love. It can affect it, but it does not determine it.

Respectfully Yours

A most significant point of this book is this: If what we think is true, kind, necessary, and clear, we need to have the courage to hit send. This isn’t about refraining from speaking; this is about speaking.

Before You Hit Send

When your wife comes to talk to you, listen to her. Realize she is coming to you because you matter more to her than anyone else. She has certain emotional needs and only you can meet them. Sometimes she may say things that don’t make sense to you and she is apt to misspeak and exaggerate when she is upset, but don’t put her down. Instead, listen to her heart. Give her a chance to express her concerns and, as she does so, don’t try to fix her. Don’t give her your solutions unless she asks for them.

The Language of Love & Respect Book

Will we decide how we see God based on our circumstances, or will we see our circumstances in light of how we view God?

The Illumination Project (Journal)

Thank the Lord for the goodwill each of you has toward the other. Ask Him for strength to give each other the benefit of the doubt during moments when someone’s goodwill seems to be lacking. “He who seeks good finds goodwill, but evil comes to him who searches for it.” (Proverbs 11:27)

The Love and Respect Experience - Prayers

Your marriage is a tool and a test to deepen and demonstrate your love and reverence for Jesus Christ. God is using your spouse to bring you an eternal reward.

Building Blocks

When you look to God and His Word as your ultimate source of significance and security, you don’t demand that your spouse take that role in your life. And as you draw strength from the Lord individually, He draws you closer together as a couple.

Love & Respect for a Lifetime

In your marriage be the first to “seek peace and pursue it” (1 Peter 3:11)

Love & Respect

Feeling unloved, a wife gets defensive and acts offensively without respect. Feeling disrespected, a husband gets defensive and acts offensively without love.

The Love and Respect Experience

I had often asked God to compensate for my mistakes, but in return had I thought He would give me perfect children?

Love & Respect in the Family

It’s so easy to dismiss our spouse as childish because we don’t have the same vulnerabilities they do.

Building Blocks

When the wife flatly says her husband will have to earn her respect before she gives him any, she leaves the husband in a lose-lose situation. Now he is responsible for both love and respect in the relationship. He must unconditionally love his wife and earn her respect.

Love & Respect

You have two ears and one mouth; use them proportionately.

Building Blocks

Men are solution oriented, they love to solve problems. They want to be helpful.

Love & Respect for a Lifetime

Getting married reveals, usually sooner than later, an incontestable fact: your spouse cannot possibly meet all your needs and desires

The Love and Respect Experience

We fool ourselves into thinking the other person causes us to be the way we are. They really don’t! But if we lock into that idea, we become helpless, hopeless victims.

Respectfully Yours

Share what God is saying to your heart, not what you think He needs to say to your mate.

The Love and Respect Experience

It is so easy to draw wrong conclusions about a spouse’s character and motives due to an occasional flare-up or silly comment.

The Love and Respect Experience

Focus on the positive in the midst of the negative, and the Energizing Cycle will keep right on humming.

The Love and Respect Experience

He will feel appreciated when you recognize his problem-solving approach as his male brand of empathy.

Love & Respect

If a husband is commanded to agape- love his wife, then she truly needs love.

Love & Respect

As mature men, we need to take leadership and put this out on the table. We must acknowledge our feelings- we need to feel respected. However, as we do this we must acknowledge our wife’s feelings- she needs to feel loved!

Love & Respect

We all need love and respect equally. But, during conflict our felt needs are as different as pink is from blue.

Building Blocks

When we speak before we think, we widen the chances the other person(s) will be notably hurt, frustrated, confused, angry, fearful, or offended by something we’ve communicated.

Before You Hit Send

Often both spouses have goodwill but are not deciphering each other’s code. She criticizes out of love, but he “hears” only disrespect. He distances himself to prevent feelings from escalating, which is the honorable thing to do, but she “sees” only his failure to be loving!

Love & Respect

Before hitting send, ask yourself, "Have I listened carefully and understand the exact issue on the table?"

Before You Hit Send

It is crucial for a husband and wife to see that neither one is wrong, but both of them are very different--in body function, outlook and perspective.

Love & Respect for a Lifetime

Optimism or pessimism? It is always a choice, no matter what your natural temperament.

The Love and Respect Experience

When a wife feels unloved, it can be such a shock to her heart that she is oblivious to her disrespectful reactions toward her husband, though any man watching could see it plainly.

Love & Respect for a Lifetime

Recognize your different gifts--how each of you (Pink and Blue) functions according to God’s perfect design.

The Love and Respect Experience

Words of Love or Respect must uplift your spouse, edifying- never manipulating him or her.

Love & Respect for a Lifetime

Mistakes can’t be undone, but they can be forgiven.

The Love and Respect Experience

Your husband knows you appreciate his desire to protect and provide when you praise his commitment to provide for you. You empathize when he reveals his male mindset about position, status, or rank at work.

Love & Respect for a Lifetime

Don’t label each other as bad because you differ on how you solve your troubles.

Building Blocks

It’s hard to realize that we would never act around our business associates the way we act around our spouse.

Building Blocks

A strong woman of dignity puts on respect out of her love and reverence for Jesus Christ. She trusts that His word not only protects and empowers her, but also rewards her with incomprehensible eternal blessings.

Respectfully Yours

[Husbands] do you realize the power of just holding your wife’s hand?

Love & Respect for a Lifetime

Do you seek to understand or only to be understood?

The Love and Respect Experience

Often the apparent issue isn’t the real issue; the real issue is always a matter of love or respect.

The Love and Respect Experience

Be quick to listen and understand and you have a much better chance of being understood.

The Love and Respect Experience

Ladies, be careful. “A nagging wife goes on and on like the drip, drip, drip of the rain” (Proverbs 19:13).

The Language of Love & Respect Book

We all need to wrestle with the spiritual truth that God is good. If you don’t believe God is good, you won’t trust His word. If you don’t trust His word, you will find excuses to ignore His commands.

Respectfully Yours

God is not pink. God is not blue. God is purple. When two become one, they have the potential of displaying God’s attributes and character.

Love & Respect for a Lifetime

In the ultimate sense you marriage has nothing to do with your spouse. It has everything to do with your relationship with Jesus Christ.

Love & Respect

His love blesses regardless of her respect; her respect blesses regardless of his love.

Love & Respect

Research and experience prove that men and women see and hear differently. Recognizing these differences and adjusting to them is absolutely necessary for reaching mutual understanding and better communication.

Love & Respect for a Lifetime

The parent-child relationship is as easy, and as difficult, as love and respect.

Love & Respect in the Family

If a husband chooses to be a peacemaker--taking the needs and concerns of his wife totally into account during any kind of argument or conflict--his wife will be motivated in turn to respond to his authority during stalemates.

The Language of Love & Respect Book

I have concluded that those of us in the church who believe we have the Truth are not using the whole truth. A crucial part of God’s Word has been completely ignored, or perhaps simply gone unnoticed, when it has been there right under our noses the whole time! Many Christian spouses know Ephesians 5:33 and can at least paraphrase it. The Apostle Paul tells husbands to love their wives as much as they love themselves, and wives are to respect their husbands. But is anyone really listening? Perhaps the first step to better communication between husband and wife is to hear what God’s Word clearly says. --Emerson

Love & Respect Book

We have discovered that as women motivate their man God’s way, men are energized to love them better. It doesn’t matter if your marriage is good or seems like there is no hope. We have seen God move in powerful ways even when things looked hopeless.

Respectfully Yours

Your words reveal your heart.

The Love and Respect Experience

Refuse to let evil turn you into a contemptuous and hateful person.

Love & Respect Podcast

Clarifying is what you do before you step on your mate’s air hose and deflate his or her spirit. For example, you are having a typical conversation, but you can tell there is a misunderstanding. One of you isn’t being clear or isn’t hearing correctly. Then and there you clarify the misunderstanding before your spouse’s spirit deflates. You lovingly or respectfully clarify matters so that your spouse will not feel unloved or disrespected. The reason you take pains to clarify a seemingly small matter is to prevent the situation from becoming a love and respect issue that needs decoding. Clarifying is what you do to stay off the Crazy Cycle and keep positive, energetic feelings flowing between the two of you, to keep yourselves on the Energizing Cycle.

The Language of Love & Respect Book

To build a lasting legacy, use proven wisdom that you glean from the Lord.

The Love and Respect Experience

Let the Lord change you, but don’t try to change each other.

The Love and Respect Experience

Mutual understanding, not communication, is the key to a healthy marriage relationship.

Building Blocks

Clearly, in the marriage, in the family and in the household, when you speak words of blessing, you are speaking to the Lord, and for this you will be rewarded.

The Language of Love & Respect Book

God’s commands are not burdensome, but are given to us to spare us from more pain. Why would God command you to do something that doesn’t work?

Respectfully Yours

Your spouse has a need that you don’t have. Are you going to say there is something seriously wrong with them or will you say “Viva la Difference”?

Building Blocks

No matter what your struggle- criticism, constant conflict, sex, money, parenting, harsh words- learning to communicate the Love and Respect way can help you make crucial changes and build the kind of relationship that God blesses.

Love & Respect for a Lifetime

So I encourage every husband and wife to commit to the Jesus Way of Talking. Instead of allowing the stress of the situation to control you, you can say to yourself, “Because I love the Lord and I know that He rewards every good word, I am going to be truthful even if my spouse is not. I will also be uplifting, forgiving, thankful and scriptural in my speech because my ultimate goal is to please the Lord. Whatever my spouse’s weaknesses or bad habits might be, I will not let them cause me to sin with my lips.”

The Language of Love & Respect Book

If husbands and wives are to understand the Love and Respect Connection, they must realize that they communicate in code. And the problem is, they don’t know how to decipher the messages they send to one another.

Love & Respect Book

Just because you’re offended doesn’t mean the other person is offensive.

Love & Respect Podcast

A marriage relationship will be energized when couples learn how to motivate each other God’s way.

Building Blocks

Fight like a loving man and a respectful woman. Fight fair.

The Love and Respect Experience

When you play the blame game your marriage never wins.

The Love and Respect Experience
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