Before You Hit Send

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to our spouse, to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

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What You Will Learn

  • Discover the power of thoughtful communication with "Before You Hit Send"
  • Explore the consequences of impulsive communication in the age of social media
  • Learn how to prevent misunderstandings and clashes by asking four key questions before speaking or writing
  • Gain insights into the importance of truth, kindness, necessity, and clarity in your communication
  • Embark on a journey of self-reflection and personal growth to understand your communication tendencies
  • Unlock the tools and strategies to communicate wisely and foster understanding in your relationships
  • Start thinking before you speak and avoid communication disasters with "Before You Hit Send"
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Before You Hit Send

Preventing Headache and Heartache

Mastering Thoughtful Communication

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

Unlocking Effective Communication

This book is about preventing that misunderstanding and allowing for understanding. Said another way, preempting people from getting the wrong idea and enabling them to get the right idea! We all need work in this area in far more ways than just glancing through a checklist.

From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

  • Is it true?
  • Is it kind?
  • Is it necessary?
  • Is it clear?

When we ask and answer these four questions honestly, we will be thinking wisely before we speak. But to explore this fully, we need to find out a whole lot more about ourselves and uncover why we consciously and subconsciously get into these communication disasters to begin with. You may be surprised what you discover about yourself.  Shall we begin?

Get to know...

Emerson and Sarah Eggerichs

Dr. Emerson Eggerichs is an internationally known public speaker on the topic of male-female relationships. Based on over three decades of pastoring, counseling and study of biblical and scientific research, Dr. Eggerichs and his wife Sarah developed the Love and Respect Conference which they present to live audiences around the country.

About Love & Respect
Portrait of Emerson and Sarah Eggerichs

Product Quotes

No matter how difficult your spouse may be at the moment, your spouse does not have control over your reaction; you do. You may be experiencing disappointment, frustration, or anger, but you always have a choice.

Love & Respect for a Lifetime

He will feel appreciated when you recognize his problem-solving approach as his male brand of empathy.

Love & Respect

“You can be right, but wrong at the top of your voice.”

Before You Hit Send

Clarifying is what you do before you step on your mate’s air hose and deflate his or her spirit. For example, you are having a typical conversation, but you can tell there is a misunderstanding. One of you isn’t being clear or isn’t hearing correctly. Then and there you clarify the misunderstanding before your spouse’s spirit deflates. You lovingly or respectfully clarify matters so that your spouse will not feel unloved or disrespected. The reason you take pains to clarify a seemingly small matter is to prevent the situation from becoming a love and respect issue that needs decoding. Clarifying is what you do to stay off the Crazy Cycle and keep positive, energetic feelings flowing between the two of you, to keep yourselves on the Energizing Cycle.

The Language of Love & Respect Book

[Husbands] do you realize the power of just holding your wife’s hand?

Love & Respect for a Lifetime

You may believe that the careless, unloving or disrespectful words you speak are because your spouse is causing you to speak this way, but Jesus says that it is coming out of your heart.

Building Blocks

We fool ourselves into thinking the other person causes us to be the way we are. They really don’t! But if we lock into that idea, we become helpless, hopeless victims.

Respectfully Yours

Life is too short to fuss and fret over trivial irritations.

The Language of Love & Respect Book

There is a plan to parent God’s way, even when our children may seek to go their own way at time. The secret is to follow this plan regardless. When you do, I believe you succeed in His eyes.

Love & Respect in the Family

To build a lasting legacy, use proven wisdom that you glean from the Lord.

The Love and Respect Experience

The key to motivating another person is meeting their deepest need, especially during conflict.

Love & Respect Podcast

Unconditional respect means we confront their wrongdoings respectfully. We do not become uncivil because they are. Who they fail to be does not determine who we will be.

Before You Hit Send

Suppressing negative feelings is not loving, respectful or very wise. Speak up tactfully.

The Love and Respect Experience

Money squabbles don’t undermine love and respect; they simply reveal unloving and disrespectful attitudes, which are the real reason why a marriage can start to wobble on the Crazy Cycle.

The Love and Respect Experience

His love blesses regardless of her respect; her respect blesses regardless of his love.

Love & Respect

Trusting and obeying God’s Word because we love and reverence God never, ever makes us a hypocrite! When the alarm goes off in the morning, we get up, even when we don’t feel like it getting up. Because we do what we don’t feel like doing, does that make us hypocrites? No, it’s a sign we are responsible people. Showing respectful behavior when we don’t “feel respectful” is evidence of maturity.

Love & Respect

Fight like a loving man and a respectful woman. Fight fair.

The Love and Respect Experience

The Love and Respect message is not about a husband earning his wife’s respect by being more loving any more than it is about a wife earning her husband’s love by being more respectful. Always love or respect is given unconditionally according to God’s commands.

The Language of Love & Respect Book

It is crucial for a husband and wife to see that neither one is wrong, but both of them are very different--in body function, outlook and perspective.

Love & Respect for a Lifetime

Your marriage is a test of your devotion to Christ.

Love & Respect

Your spouse may meet many of your needs, but your deepest dependency should be on your Lord.

The Love and Respect Experience

As a husband, if you can grasp that you don’t always have to solve your wife’s problems, you will take a giant step toward showing her empathy and understanding.

Love & Respect for a Lifetime

We are worth Jesus to the Father.

The Illumination Project (Journal)

Thank God for His forgiveness of your mistakes. In trying to be a loving man or a respectful woman, we blow it. Owning up to mistakes is never easy, but it is always the way to move forward. Take good care not to accuse your spouse of mistakes as you pray. Also, pray about any forgiving to be done in the family, any forgiveness that needs to be asked. Children may need forgiveness (and what about Mom and Dad?). “There is no one on earth who does what is right all the time and never makes a mistake.” (Ecclesiastes 7:20)

The Love and Respect Experience - Prayers

Husbands primarily want to hear ‘respect” talk during conflict. Wives primarily want to hear “love” talk during conflict.

Building Blocks

Responding to offensive words or actions with your own offensive words and actions is damaging and unproductive.

The Language of Love & Respect Book

Thank God for joining you together and for allowing you to trust Him to help you, whatever the issue. God is there for you and expects you to look to Him to keep you together as a team, so ask Him for His help in the smallest of concerns. “So they are no longer two, but one flesh. What therefore God has joined together, let no man separate.” (Matthew 19:6)

The Love and Respect Experience - Prayers

The difference between successful couples and unsuccessful couples is that successful ones keep getting up and dealing with the issues.

Love & Respect

You can be right in the argument, but wrong in your approach.

Love & Respect Podcast

Christian maturity involves a lot of things, but surely it includes knowing how to process your anger.

The Love and Respect Experience

Getting married reveals, usually sooner than later, an incontestable fact: your spouse cannot possibly meet all your needs and desires

The Love and Respect Experience

Respect for the husband is just as important as love for the wife.

Love & Respect

To not forgive is to shoot yourself in the foot and put extra gas in the Crazy Cycle.

The Love and Respect Experience

When others do not respond to our communication, we need to look first at our communication style. Is the other person incapable of hearing what we have to say? Or are we abrupt, brusque, and curt?

Before You Hit Send

The mature one in the marriage seldom moves second.

The Love and Respect Experience

There is a discrepancy between who we want to be and see ourselves to be and how we actually sound in voice and writing. But with self-reflection and honesty, we can turn the corner and improve our communication. We need only evaluate what we are about to communicate.

Before You Hit Send

Clearly, in the marriage, in the family and in the household, when you speak words of blessing, you are speaking to the Lord, and for this you will be rewarded.

The Language of Love & Respect Book

Our trustworthiness rests on our truthfulness.

Before You Hit Send

Will we decide how we see God based on our circumstances, or will we see our circumstances in light of how we view God?

The Illumination Project (Journal)

Love and Respect is a faith venture, not a formula.

Building Blocks

We all need love and respect equally. But, during conflict our felt needs are as different as pink is from blue.

Building Blocks

A man has a natural, inborn desire to go out and “conquer” the challenges of his world – to work and achieve.

Love & Respect for a Lifetime

A parent needs to feel respected, especially during conflicts...A child need to feel loved, especially during disputes.

Love & Respect in the Family

We are equal but we are not the same.

Building Blocks

When a husband feels disrespected, he has a natural tendency to react in ways that feel unloving to his wife. (Perhaps the command to love was given to him precisely for this reason!) When a wife feels unloved, she has a natural tendency to react in ways that feel disrespectful to her husband. (Perhaps the command to respect was given to her precisely for this reason!)

Love & Respect

Do you bow to the influence of Hollywood or God’s Holy Word?

Building Blocks

Men are solution oriented, they love to solve problems. They want to be helpful.

Love & Respect for a Lifetime

His love motivates her respect. Her respect motivates his love.

The Language of Love & Respect Book

We might say that every negative action in the family has an equal and opposite negative reaction.

Love & Respect in the Family

Don’t pressure yourself with perfection. We are going to fail. A righteous man falls 7 times but gets back up.

Building Blocks

Do you believe that there is a God who really loves you and wants to help you?

Respectfully Yours

It’s crucial to communicate with the right tone of voice and the right expression on your face.

Love & Respect for a Lifetime

When you look to God and His Word as your ultimate source of significance and security, you don’t demand that your spouse take that role in your life. And as you draw strength from the Lord individually, He draws you closer together as a couple.

The Language of Love & Respect Book

Accentuate the positive and eliminate the negative with lots of love and respect in between.

The Love and Respect Experience

Your husband knows you value his friendship when you tell him you like him and you show it (he knows you love him, but he often wonders if you really like him).

Love & Respect for a Lifetime

The parent-child relationship is as easy, and as difficult, as love and respect.

Love & Respect in the Family

It is so easy to draw wrong conclusions about a spouse’s character and motives due to an occasional flare-up or silly comment.

The Love and Respect Experience

The more we are upset at something, the wiser it is to let twenty-four hours pass before responding.

Before You Hit Send

The heart of my communication means the other person cannot get my heart to be unkind, unloving, or disrespectful. Instead, I have made a decision about who I will be independent of the other person. I won’t blame my unkindness on someone else.

Before You Hit Send

It’s so easy to dismiss our spouse as childish because we don’t have the same vulnerabilities they do.

Building Blocks

Most marriages will succeed when obeying the command to Love and Respect.

The Illumination Project (Journal)

We send each other messages in “code” based on gender, even though we don’t intend to. What I say is not what you hear, and what you think you heard is not what I meant at all.

Love & Respect

Trust God when the “why’s” of life threaten to overwhelm you.

Love & Respect for a Lifetime

A husband may deserve contempt, but that doesn’t win him any more than harshness and anger wins the heart of a woman.

Love & Respect

Often both spouses have goodwill but are not deciphering each other’s code. She criticizes out of love, but he “hears” only disrespect. He distances himself to prevent feelings from escalating, which is the honorable thing to do, but she “sees” only his failure to be loving!

Love & Respect

Self-interest should never come ahead of your spouse’s interests.

The Love and Respect Experience

When a wife asks, “Do you love me?” She is not trying to put her husband on the spot. She is simply looking for reassurance.

Love & Respect for a Lifetime

At the very bottom of things, in every case and in every conversation, you can do your marriage a huge favor by assuming she is seeking to feel loved or he is seeking to feel respected and give your spouse some grace!

The Language of Love & Respect Book

Our research shows that couples who pray together are more apt to reap all kinds of benefits, including better and more frequent communication, going on “dates” more frequently and having sex more frequently.

The Love and Respect Experience

Though the end can be worthy (to be loved and respected), when each uses unholy means (unloving and disrespectful words and actions), it will not achieve those ends. We must treat others as we expect them to treat us. To deny this makes us arrogant or fools, or both.

Before You Hit Send

Often the apparent issue isn’t the real issue; the real issue is always a matter of love or respect.

The Love and Respect Experience

As mature men, we need to take leadership and put this out on the table. We must acknowledge our feelings- we need to feel respected. However, as we do this we must acknowledge our wife’s feelings- she needs to feel loved!

Love & Respect

You have two ears and one mouth; use them proportionately.

Building Blocks

“With eyes of faith, envision Jesus standing just beyond the shoulder of your spouse and listening to every word you speak in every conversation, pleasant or tense. When you speak lovingly or respectfully to your spouse, you are speaking to Christ. Your spouse just happens to be there too.” This truth has sanctified the lips of many. Instead of giving their spouse a verbal whipping or choking on the idea of saying anything positive, now some spouses are motivated to speak words of unconditional love or respect.

The Language of Love & Respect Book

Don’t label each other as bad because you differ on how you solve your troubles.

Building Blocks

God is good and wants what is best for us.

Respectfully Yours

Words of Love and Respect must include thankfulness spoken to or about your spouse; don’t fixate on weaknesses and faults.

Love & Respect for a Lifetime

The woman absolutely needs love, and the man absolutely needs respect. It’s as simple- and as difficult- as that.

Love & Respect

When you’re truly Christ-centered, instead of child-centered, you will be a more effective parent in the long run.

Love & Respect Podcast

With a better understanding of God’s promises, you will be on your way to a renewed mind and a changed life.

Respectfully Yours

Just because you’re offended doesn’t mean the other person is offensive.

Love & Respect Podcast

Women give a report to build rapport. Men bond through shoulder-to-shoulder activities without talking.

Love & Respect Podcast

[Women], as you enter quiet dignity, not preaching at your husband or scolding him as though you were his mother, something happens in his soul as a male.

Respectfully Yours

You have to become proactive, rather than just trying to stop the reactive.

Love & Respect Podcast

When your wife comes to talk to you, listen to her. Realize she is coming to you because you matter more to her than anyone else. She has certain emotional needs and only you can meet them. Sometimes she may say things that don’t make sense to you and she is apt to misspeak and exaggerate when she is upset, but don’t put her down. Instead, listen to her heart. Give her a chance to express her concerns and, as she does so, don’t try to fix her. Don’t give her your solutions unless she asks for them.

The Language of Love & Respect Book

We are either going to give in the darkness or we are going to give into the darkness.

The Illumination Project (Journal)

You can be right but wrong at the top of your voice.

Love & Respect

Always try to look at your spouse the way Jesus does.

The Language of Love & Respect Book

Every marriage includes trouble some of the time. Do not let the 20% leaven all the rest.

The Love and Respect Experience

A wife has one driving need: to feel loved. When that need is met, she is happy. A husband has one driving need: to feel respected. When that need is met, he is happy. When either of these needs isn’t met, things get crazy with conflict.

Love & Respect for a Lifetime

God’s commands are there to help us, not to hinder us or hold us back as male and female.

The Illumination Project (Journal)

Accidental sparks (unwise remarks) ignite and fuel a fire, and vroom goes the Crazy Cycle.

The Love and Respect Experience

Wives, you never know: The way you handle this [conflict] might bring your husband not only back to you, but to God. Husbands, you never know: The way you handle this [conflict] might bring your wife not only back to you, but to God. (1 Corinthians 7:16)

The Language of Love & Respect Book

Never give up. If you want to have a strong marriage, you need to accept temporary setbacks as part of the game.

The Love and Respect Experience

It’s true that women have intuition and that men should listen to them. It’s also true that women have blind spots and need the insight of their husbands.

Love & Respect for a Lifetime

When a husband chooses to do or say something loving, and that includes saying, ‘I’m sorry for coming across in an unloving way,’ he energizes his wife. When a wife decides to express herself respectfully, and that includes apologizing for her disrespectful attitude, she energizes her husband.

Love & Respect for a Lifetime

Focus on the positive in the midst of the negative, and the Energizing Cycle will keep right on humming.

The Love and Respect Experience

We have different vulnerabilities. We can pass judgment on one another all day long or we can say God made us different and that’s ok.

Building Blocks

Your spouse has a need only you can fill.

The Love and Respect Experience

A strong woman of dignity puts on respect out of her love and reverence for Jesus Christ. She trusts that His word not only protects and empowers her, but also rewards her with incomprehensible eternal blessings.

Respectfully Yours
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