Before You Hit Send

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to our spouse, to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

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What You Will Learn

  • Discover the power of thoughtful communication with "Before You Hit Send"
  • Explore the consequences of impulsive communication in the age of social media
  • Learn how to prevent misunderstandings and clashes by asking four key questions before speaking or writing
  • Gain insights into the importance of truth, kindness, necessity, and clarity in your communication
  • Embark on a journey of self-reflection and personal growth to understand your communication tendencies
  • Unlock the tools and strategies to communicate wisely and foster understanding in your relationships
  • Start thinking before you speak and avoid communication disasters with "Before You Hit Send"
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Before You Hit Send

Preventing Headache and Heartache

Mastering Thoughtful Communication

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

Unlocking Effective Communication

This book is about preventing that misunderstanding and allowing for understanding. Said another way, preempting people from getting the wrong idea and enabling them to get the right idea! We all need work in this area in far more ways than just glancing through a checklist.

From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

  • Is it true?
  • Is it kind?
  • Is it necessary?
  • Is it clear?

When we ask and answer these four questions honestly, we will be thinking wisely before we speak. But to explore this fully, we need to find out a whole lot more about ourselves and uncover why we consciously and subconsciously get into these communication disasters to begin with. You may be surprised what you discover about yourself.  Shall we begin?

Get to know...

Emerson and Sarah Eggerichs

Dr. Emerson Eggerichs is an internationally known public speaker on the topic of male-female relationships. Based on over three decades of pastoring, counseling and study of biblical and scientific research, Dr. Eggerichs and his wife Sarah developed the Love and Respect Conference which they present to live audiences around the country.

About Love & Respect
Portrait of Emerson and Sarah Eggerichs

Product Quotes

Before hitting send, ask yourself, "Have I listened carefully and understand the exact issue on the table?"

Before You Hit Send

No matter what your struggle- criticism, constant conflict, sex, money, parenting, harsh words- learning to communicate the Love and Respect way can help you make crucial changes and build the kind of relationship that God blesses.

Love & Respect for a Lifetime

Marital researchers agree that a huge percentage of communication problems between husband and wife are due not to what is said but to how it is said – the attitude and tone of voice.

Love & Respect for a Lifetime

God is not pink. God is not blue. God is purple. When two become one, they have the potential of displaying God’s attributes and character.

Love & Respect for a Lifetime

Don’t conclude that your spouse is wrong when he/she is seeking to do the right and righteous thing.

Building Blocks

God’s commands are not burdensome, but are given to us to spare us from more pain. Why would God command you to do something that doesn’t work?

Respectfully Yours

The key to motivating another person is meeting their deepest need, especially during conflict.

Love & Respect Podcast

Marriage is a tool and a test to allow God’s will to be revealed in our lives.

Love & Respect

You speak lovingly or respectfully no matter how your spouse may speak to you in return. Your spouse is not the reason--good or bad--why you speak unconditional words of love or respect. God is the reason, and as you depend on Him, you will become increasingly able to speak lovingly and respectfully to your spouse.

The Language of Love & Respect Book

Unconditional love or respect is never wasted. Hang onto this promise: “Let us not lose heart in doing good, for in due time we will reap if we do not grow weary” (Galatians 6:9).

The Language of Love & Respect Book

Your position in Christ is what counts, not your less-than-perfect performance.

The Love and Respect Experience

We must bring our identity in Christ to our parenting—we must not derive our identity from our children.

Love & Respect Podcast

Mutual understanding, not communication, is the key to a healthy marriage relationship.

Building Blocks

Always try to look at your spouse the way Jesus does.

The Language of Love & Respect Book

Husbands, even Jesus Himself was asked by a woman, “Do you not care?” (Luke 10:40) When your wife accuses you of not caring, decode her deeper meaning.

The Language of Love & Respect Book

Do not live by the standards of Hollywood; trust what God says in His Holy Word.

The Love and Respect Experience

A woman needs love like she needs air to breathe. A man needs respect like he needs air to breathe.

Building Blocks

Your marriage is a test of your devotion to Christ.

Love & Respect

As strong and powerful as marriage bonds can become, our deepest dependency must be on the Lord, not another human being.

The Love and Respect Experience

Your spouse has a need only you can fill.

The Love and Respect Experience

When you play the blame game your marriage never wins.

The Love and Respect Experience

The mature one in the marriage seldom moves second.

The Love and Respect Experience

When you love or respect unconditionally regardless of the outcome, you are following God and His will for you.

Love & Respect for a Lifetime

Money squabbles don’t undermine love and respect; they simply reveal unloving and disrespectful attitudes, which are the real reason why a marriage can start to wobble on the Crazy Cycle.

The Love and Respect Experience

How we react to a situation reveals more about us than about the other person.

Respectfully Yours

Whether visiting a prison, feeding the hungry, giving the thirsty a drink or speaking a word of love or respect, everything is to be done to and for Christ.

The Language of Love & Respect Book

Every marriage includes trouble some of the time. Do not let the 20% leaven all the rest.

The Love and Respect Experience

Wives, to energize your husband do an activity with him, shoulder-to-shoulder, without talking.

Building Blocks

A strong woman of dignity puts on respect out of her love and reverence for Jesus Christ. She trusts that His word not only protects and empowers her, but also rewards her with incomprehensible eternal blessings.

Respectfully Yours

“Living happily ever after” means knowing how to deal with the imperfect parts of life.

The Love and Respect Experience

Parenting is a faith venture. As we parent “unto Christ” we reap God’s reward, “knowing that whatever good anyone does, he will receive the same from the Lord” (Eph. 6:8 NKJV)

Love & Respect in the Family

A major step toward a happy marriage is accepting differences and working them out with love and respect.

The Love and Respect Experience

Let the Lord change you, but don’t try to change each other.

The Love and Respect Experience

Marriage is a test of how you unconditionally love and respect your spouse as you obey, honor, and please the Lord.

Love & Respect

You must distinguish between “I can’t” and “I won’t.”

Love & Respect

Holding back your love or respect will just keep the Crazy Cycle spinning away, but being mature and making the first move could slow it down.

Love & Respect

When you’re truly Christ-centered, instead of child-centered, you will be a more effective parent in the long run.

Love & Respect Podcast

When a husband feels disrespected, he has a natural tendency to react in ways that feel unloving to his wife. (Perhaps the command to love was given to him precisely for this reason!) When a wife feels unloved, she has a natural tendency to react in ways that feel disrespectful to her husband. (Perhaps the command to respect was given to her precisely for this reason!)

Love & Respect

Feeling unloved, a wife gets defensive and acts offensively without respect. Feeling disrespected, a husband gets defensive and acts offensively without love.

The Love and Respect Experience

Clarifying is what you do before you step on your mate’s air hose and deflate his or her spirit. For example, you are having a typical conversation, but you can tell there is a misunderstanding. One of you isn’t being clear or isn’t hearing correctly. Then and there you clarify the misunderstanding before your spouse’s spirit deflates. You lovingly or respectfully clarify matters so that your spouse will not feel unloved or disrespected. The reason you take pains to clarify a seemingly small matter is to prevent the situation from becoming a love and respect issue that needs decoding. Clarifying is what you do to stay off the Crazy Cycle and keep positive, energetic feelings flowing between the two of you, to keep yourselves on the Energizing Cycle.

The Language of Love & Respect Book

When a husband feels disrespected, it is especially hard to love his wife. When a wife feels unloved, it is especially hard to respect her husband.

Love & Respect

Assuming goodwill can be revolutionary in relationships.

The Illumination Project (Journal)

A marriage relationship will be energized when couples learn how to motivate each other God’s way.

Building Blocks

You must “ask God from the wealth of his glory to give you power through his Spirit to be strong in your inner selves.”

The Language of Love & Respect Book

You both forgive for one simple but profound reason: because you know Christ has forgiven you!

The Love and Respect Experience

Unconditional respect means we confront their wrongdoings respectfully. We do not become uncivil because they are. Who they fail to be does not determine who we will be.

Before You Hit Send

Women give a report to build rapport. Men bond through shoulder-to-shoulder activities without talking.

Love & Respect Podcast

Do you understand that God feels compassion for you, no matter what you have done or what your circumstances may be?

Respectfully Yours

When a husband chooses to do or say something loving, and that includes saying, ‘I’m sorry for coming across in an unloving way,’ he energizes his wife. When a wife decides to express herself respectfully, and that includes apologizing for her disrespectful attitude, she energizes her husband.

Love & Respect for a Lifetime

Research and experience prove that men and women see and hear differently. Recognizing these differences and adjusting to them is absolutely necessary for reaching mutual understanding and better communication.

Love & Respect for a Lifetime

Husbands primarily want to hear ‘respect” talk during conflict. Wives primarily want to hear “love” talk during conflict.

Building Blocks

“You can be right, but wrong at the top of your voice.”

Before You Hit Send

God is not trying to trick you or mess with you. Trust that He wants to reveal Himself to you just as much as He wants to reveal Himself to the world.

The Illumination Project (Journal)

A wife has one driving need: to feel loved. When that need is met, she is happy. A husband has one driving need: to feel respected. When that need is met, he is happy. When either of these needs isn’t met, things get crazy with conflict.

Love & Respect for a Lifetime

If a husband is commanded to agape- love his wife, then she truly needs love.

Love & Respect

You have to become proactive, rather than just trying to stop the reactive.

Love & Respect Podcast

Unconditional respect, like unconditional love, is all about how one sounds (tone of voice and word choice) and appears (facial expressions and physical actions).

The Language of Love & Respect

Do you give yourself grace and your spouse judgment?

The Language of Love & Respect Book

When parents genuinely trust and follow the Lord and His ways, their faith spills over onto the children.

The Love and Respect Experience

Being friendly to her man is one of the most effective things a woman can do to strengthen her marriage.

Love & Respect for a Lifetime

There is a plan to parent God’s way, even when our children may seek to go their own way at time. The secret is to follow this plan regardless. When you do, I believe you succeed in His eyes.

Love & Respect in the Family

Though the end can be worthy (to be loved and respected), when each uses unholy means (unloving and disrespectful words and actions), it will not achieve those ends. We must treat others as we expect them to treat us. To deny this makes us arrogant or fools, or both.

Before You Hit Send

Your hunger for God can create an appetite in your children.

The Love and Respect Experience

Do you bow to the influence of Hollywood or God’s Holy Word?

Building Blocks

Love and Respect is a faith venture, not a formula.

Building Blocks

Thank the Lord for the goodwill each of you has toward the other. Ask Him for strength to give each other the benefit of the doubt during moments when someone’s goodwill seems to be lacking. “He who seeks good finds goodwill, but evil comes to him who searches for it.” (Proverbs 11:27)

The Love and Respect Experience - Prayers

Words of Love and Respect must include thankfulness spoken to or about your spouse; don’t fixate on weaknesses and faults.

Love & Respect for a Lifetime

As mature men, we need to take leadership and put this out on the table. We must acknowledge our feelings- we need to feel respected. However, as we do this we must acknowledge our wife’s feelings- she needs to feel loved!

Love & Respect

Your wife feels you are open with her when you discuss financial concerns, possible job changes or ideas for your future.

Love & Respect

He will feel appreciated when you recognize his problem-solving approach as his male brand of empathy.

Love & Respect

“Respect is a man’s deepest value. I have had numerous men tell me, ‘I would rather live with a wife who respected me but did not love me than live with a wife who loved me but did not respect me.’ These men are not saying that they are indifferent to love. They know they need love, but they need to feel respected even more than they need to feel loved.“

Love & Respect for a Lifetime

Thank God for joining you together and for allowing you to trust Him to help you, whatever the issue. God is there for you and expects you to look to Him to keep you together as a team, so ask Him for His help in the smallest of concerns. “So they are no longer two, but one flesh. What therefore God has joined together, let no man separate.” (Matthew 19:6)

The Love and Respect Experience - Prayers

We have to step back as Christ followers and ask, “Do I have false expectations that my relationship should be romantic 99% of the time?”

Building Blocks

One thing to remember in this culture is if we say something complimentary towards one gender, we aren’t saying something against the other.

The Illumination Project (Journal)

[Husbands] do you realize the power of just holding your wife’s hand?

Love & Respect for a Lifetime

When evil comes at you, you’re the one who makes the choice of whether or not it is going to go into you.

The Illumination Project (Journal)

She’s not wrong for not being male. He is not wrong for not being female. When you put pink and blue together, you get purple, the color of royalty; the color of God. Together, a husband and wife reflect God’s image.

Building Blocks

If a husband loves his wife as he should, she will feel honored and respected. If a wife respects her husband as she should, he will feel loved and appreciated. It’s a win-win.

The Love and Respect Experience

In your marriage be the first to “seek peace and pursue it” (1 Peter 3:11)

Love & Respect

Always remember that Pink and Blue have different wiring, different preferences. Assume your spouse has goodwill toward you, no matter what. Both of you can be right, while being different.

The Love and Respect Experience

Always see your mate as an ally. Feedback is of little use if you see your spouse as an enemy. Giving and receiving constructive feedback is based on feelings of goodwill in both partners. Both of you need to remember that, even if you don’t always agree and even if you become irritated or angry, you are friends, and neither of you means to hurt the other.

The Language of Love & Respect Book

Be quick to listen and understand and you have a much better chance of being understood.

The Love and Respect Experience

When your wife comes to talk to you, listen to her. Realize she is coming to you because you matter more to her than anyone else. She has certain emotional needs and only you can meet them. Sometimes she may say things that don’t make sense to you and she is apt to misspeak and exaggerate when she is upset, but don’t put her down. Instead, listen to her heart. Give her a chance to express her concerns and, as she does so, don’t try to fix her. Don’t give her your solutions unless she asks for them.

The Language of Love & Respect Book

To build a lasting legacy, use proven wisdom that you glean from the Lord.

The Love and Respect Experience

Your words reveal your heart.

The Love and Respect Experience

You can experience hurt, but it is your choice to hate.

Love & Respect

Your husband knows you appreciate his desire to protect and provide when you praise his commitment to provide for you. You empathize when he reveals his male mindset about position, status, or rank at work.

Love & Respect for a Lifetime

If you are seeking positive change in your marriage, you will need to make a positive change in your attitude and actions.

Respectfully Yours

It’s true that women have intuition and that men should listen to them. It’s also true that women have blind spots and need the insight of their husbands.

Love & Respect for a Lifetime

Your spouse can have a need that you don’t have and that’s okay.

Love & Respect for a Lifetime

Our research shows that couples who pray together are more apt to reap all kinds of benefits, including better and more frequent communication, going on “dates” more frequently and having sex more frequently.

The Love and Respect Experience

When you possess a forgiving spirit, words of Love and Respect will flow authentically from your lips- and realize that the Lord Himself is listening to you at moments like these. He knows you are not powerless, but actually full of power that He has granted you.

Love & Respect for a Lifetime

Focus on the positive in the midst of the negative, and the Energizing Cycle will keep right on humming.

The Love and Respect Experience

We get on the Crazy Cycle because without love a wife reacts without respect, and without respect a husband reacts without love.

Respectfully Yours

We might say that every negative action in the family has an equal and opposite negative reaction.

Love & Respect in the Family

We easily see what is done to us before we see what we are doing to our mate.

Love & Respect

Although the Crazy Cycle is not what God intends for any marriage, all couples get on it at times from one degree to another.

The Language of Love & Respect

Through Jesus and Peter, God set forth His standard for living in the unconditional dimension: choose to be loving even when the other person is not; do what is right regardless of the treatment you receive. I believe this standard applies directly to marriage. A husband who speaks lovingly to his disrespectful wife will be rewarded; and a wife who speaks respectfully to her unloving, not-worthy-of-respect husband will be rewarded. Whether you are husband or wife, the reward is what can keep you going in the midst of the craziness: knowing that God commends you, knowing that you have found his favor for your words and actions.

The Language of Love & Respect Book

If you want your wife to express appreciation for your attempts to be loving, you must use thankful words when she tries to speak or act respectfully.

Love & Respect for a Lifetime

I had often asked God to compensate for my mistakes, but in return had I thought He would give me perfect children?

Love & Respect in the Family
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