Before You Hit Send

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to our spouse, to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

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What You Will Learn

  • Discover the power of thoughtful communication with "Before You Hit Send"
  • Explore the consequences of impulsive communication in the age of social media
  • Learn how to prevent misunderstandings and clashes by asking four key questions before speaking or writing
  • Gain insights into the importance of truth, kindness, necessity, and clarity in your communication
  • Embark on a journey of self-reflection and personal growth to understand your communication tendencies
  • Unlock the tools and strategies to communicate wisely and foster understanding in your relationships
  • Start thinking before you speak and avoid communication disasters with "Before You Hit Send"
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Before You Hit Send

Preventing Headache and Heartache

Mastering Thoughtful Communication

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, “You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don’t have one of those.”

Unlocking Effective Communication

This book is about preventing that misunderstanding and allowing for understanding. Said another way, preempting people from getting the wrong idea and enabling them to get the right idea! We all need work in this area in far more ways than just glancing through a checklist.

From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

  • Is it true?
  • Is it kind?
  • Is it necessary?
  • Is it clear?

When we ask and answer these four questions honestly, we will be thinking wisely before we speak. But to explore this fully, we need to find out a whole lot more about ourselves and uncover why we consciously and subconsciously get into these communication disasters to begin with. You may be surprised what you discover about yourself.  Shall we begin?

Get to know...

Emerson and Sarah Eggerichs

Dr. Emerson Eggerichs is an internationally known public speaker on the topic of male-female relationships. Based on over three decades of pastoring, counseling and study of biblical and scientific research, Dr. Eggerichs and his wife Sarah developed the Love and Respect Conference which they present to live audiences around the country.

About Love & Respect
Portrait of Emerson and Sarah Eggerichs

Product Quotes

The parent-child relationship is as easy, and as difficult, as love and respect.

Love & Respect in the Family

When we speak before we think, we widen the chances the other person(s) will be notably hurt, frustrated, confused, angry, fearful, or offended by something we’ve communicated.

Before You Hit Send

You can be right but wrong at the top of your voice.

Love & Respect

God designed the woman to love. He’s not going to command her to agape her husband when He created her to do that in the first place. God is not into redundancy.

Love & Respect

Our trustworthiness rests on our truthfulness.

Before You Hit Send

In the ultimate sense you marriage has nothing to do with your spouse. It has everything to do with your relationship with Jesus Christ.

Love & Respect

Your position in Christ is what counts, not your less-than-perfect performance.

The Love and Respect Experience

Don’t pressure yourself with perfection. We are going to fail. A righteous man falls 7 times but gets back up.

Building Blocks

Do you bow to the influence of Hollywood or God’s Holy Word?

Building Blocks

Words of wisdom for all husbands and wives are these: We easily see what is done to us before we see what we are doing to our mate.

Love & Respect for a Lifetime

If you want your wife to express appreciation for your attempts to be loving, you must use thankful words when she tries to speak or act respectfully.

Love & Respect for a Lifetime

When Jesus said “turn the other cheek,” He wasn’t saying to be passive wimps. He was teaching that physically people can control you but if you turn and give the other cheek, suddenly you’re in control and you’re making the choices.

Building Blocks

Your wife will feel esteemed when you speak highly of her in front of others.

Love & Respect

Often both spouses have goodwill but are not deciphering each other’s code. She criticizes out of love, but he “hears” only disrespect. He distances himself to prevent feelings from escalating, which is the honorable thing to do, but she “sees” only his failure to be loving!

Love & Respect

A wife has one driving need: to feel loved. When that need is met, she is happy. A husband has one driving need: to feel respected. When that need is met, he is happy. When either of these needs isn’t met, things get crazy with conflict.

Love & Respect for a Lifetime

Share what God is saying to your heart, not what you think He needs to say to your mate.

The Love and Respect Experience

Since it is easy to focus on the negative, focus on your mate’s good qualities and express thanks with positive words of Love or Respect.

Love & Respect for a Lifetime

Never give up. If you want to have a strong marriage, you need to accept temporary setbacks as part of the game.

The Love and Respect Experience

When there is confusion, I try to refrain from attacking another for not listening carefully (which may not be the case). Instead, I take a run at communicating again, but more clearly.

Before You Hit Send

When a husband feels disrespected, it is especially hard to love his wife. When a wife feels unloved, it is especially hard to respect her husband.

Love & Respect

Parenting is a faith venture. As we parent “unto Christ” we reap God’s reward, “knowing that whatever good anyone does, he will receive the same from the Lord” (Eph. 6:8 NKJV)

Love & Respect in the Family

God’s commands are there to help us, not to hinder us or hold us back as male and female.

The Illumination Project (Journal)

Thank God for joining you together and for allowing you to trust Him to help you, whatever the issue. God is there for you and expects you to look to Him to keep you together as a team, so ask Him for His help in the smallest of concerns. “So they are no longer two, but one flesh. What therefore God has joined together, let no man separate.” (Matthew 19:6)

The Love and Respect Experience - Prayers

Mutual submission is the only way to live fairly together with mutual authority.

The Love and Respect Experience

The mature one in the marriage seldom moves second.

The Love and Respect Experience

Holding back your love or respect will just keep the Crazy Cycle spinning away, but being mature and making the first move could slow it down.

Love & Respect

A marriage relationship will be energized when couples learn how to motivate each other God’s way.

Building Blocks

The woman absolutely needs love, and the man absolutely needs respect. It’s as simple- and as difficult- as that.

Love & Respect

Thank the Lord for all the trouble-free moments in which you and your spouse enjoy Him, each other, your family, your ministry and life as a whole. Ask Him for the strength to accept your measure of trouble, and the wisdom to deal with the annoyances and irritations by loving and respecting each other with new commitment. (You may also want to pray about troubles at work, at church, with the children…) “But those who marry will have trouble in this life” (1 Corinthians 7:28)

The Love and Respect Experience - Prayers

Trusting and obeying God’s Word because we love and reverence God never, ever makes us a hypocrite! When the alarm goes off in the morning, we get up, even when we don’t feel like it getting up. Because we do what we don’t feel like doing, does that make us hypocrites? No, it’s a sign we are responsible people. Showing respectful behavior when we don’t “feel respectful” is evidence of maturity.

Love & Respect

Your spouse can have a need that you don’t have and that’s okay.

Love & Respect for a Lifetime

As you pray together, you will truly learn to love and respect together.

The Love and Respect Experience

When your wife comes to talk to you, listen to her. Realize she is coming to you because you matter more to her than anyone else. She has certain emotional needs and only you can meet them. Sometimes she may say things that don’t make sense to you and she is apt to misspeak and exaggerate when she is upset, but don’t put her down. Instead, listen to her heart. Give her a chance to express her concerns and, as she does so, don’t try to fix her. Don’t give her your solutions unless she asks for them.

The Language of Love & Respect Book

We all need to wrestle with the spiritual truth that God is good. If you don’t believe God is good, you won’t trust His word. If you don’t trust His word, you will find excuses to ignore His commands.

Respectfully Yours

This is the Rewarded Cycle: His love blesses regardless of her respect and her respect blesses regardless of his love.

Respectfully Yours

Just because you may feel unloved or disrespected does not mean your spouse is sending that message.

Love & Respect

Knowing my spouse will not be able to love or respect me perfectly, I commit to having a forgiving spirit so that I may never speak hatefully or contemptuously.

Love & Respect for a Lifetime

To build a lasting legacy, use proven wisdom that you glean from the Lord.

The Love and Respect Experience

Good intentions do not always produce good words or outcomes.

Before You Hit Send

Your spouse has a need only you can fill.

The Love and Respect Experience

When parents genuinely trust and follow the Lord and His ways, their faith spills over onto the children.

The Love and Respect Experience

Marriage is a test of how you unconditionally love and respect your spouse as you obey, honor, and please the Lord.

Love & Respect

Research shows that 70% of the couples who were extremely unhappy in their marriage, but hung in there and worked through the tough time, identified themselves as being very happy five years later.

Building Blocks

When you look to God and His Word as your ultimate source of significance and security, you don’t demand that your spouse take that role in your life. And as you draw strength from the Lord individually, He draws you closer together as a couple.

The Language of Love & Respect Book

There is a plan to parent God’s way, even when our children may seek to go their own way at time. The secret is to follow this plan regardless. When you do, I believe you succeed in His eyes.

Love & Respect in the Family

[Husbands] as the church places her burdens on Christ, so a woman needs to place her burdens on her husband. When she shares with you, don’t assume she is asking you to solve the problem. Ask your wife, “Do you want a solution or a listening ear?”

Love & Respect for a Lifetime

We fool ourselves into thinking the other person causes us to be the way we are. They really don’t! But if we lock into that idea, we become helpless, hopeless victims.

Respectfully Yours

If husbands and wives are to understand the Love and Respect Connection, they must realize that they communicate in code. And the problem is, they don’t know how to decipher the messages they send to one another.

Love & Respect Book

Do not live by the standards of Hollywood; trust what God says in His Holy Word.

The Love and Respect Experience

Often the apparent issue isn’t the real issue; the real issue is always a matter of love or respect.

The Love and Respect Experience

If a husband loves his wife as he should, she will feel honored and respected. If a wife respects her husband as she should, he will feel loved and appreciated. It’s a win-win.

The Love and Respect Experience

The Crazy Cycle is, indeed “the evil of folly and the foolishness of madness” (Ecclesiastes 7:25)

Love & Respect

Don’t conclude that your spouse is wrong when he/she is seeking to do the right and righteous thing.

Building Blocks

Clarifying is what you do before you step on your mate’s air hose and deflate his or her spirit. For example, you are having a typical conversation, but you can tell there is a misunderstanding. One of you isn’t being clear or isn’t hearing correctly. Then and there you clarify the misunderstanding before your spouse’s spirit deflates. You lovingly or respectfully clarify matters so that your spouse will not feel unloved or disrespected. The reason you take pains to clarify a seemingly small matter is to prevent the situation from becoming a love and respect issue that needs decoding. Clarifying is what you do to stay off the Crazy Cycle and keep positive, energetic feelings flowing between the two of you, to keep yourselves on the Energizing Cycle.

The Language of Love & Respect Book

Before hitting send, ask yourself, "Have I listened carefully and understand the exact issue on the table?"

Before You Hit Send

Always remember that Pink and Blue have different wiring, different preferences. Assume your spouse has goodwill toward you, no matter what. Both of you can be right, while being different.

The Love and Respect Experience

Your husband knows you appreciate his desire to protect and provide when you praise his commitment to provide for you. You empathize when he reveals his male mindset about position, status, or rank at work.

Love & Respect for a Lifetime

Through Jesus and Peter, God set forth His standard for living in the unconditional dimension: choose to be loving even when the other person is not; do what is right regardless of the treatment you receive. I believe this standard applies directly to marriage. A husband who speaks lovingly to his disrespectful wife will be rewarded; and a wife who speaks respectfully to her unloving, not-worthy-of-respect husband will be rewarded. Whether you are husband or wife, the reward is what can keep you going in the midst of the craziness: knowing that God commends you, knowing that you have found his favor for your words and actions.

The Language of Love & Respect Book

We might say that every negative action in the family has an equal and opposite negative reaction.

Love & Respect in the Family

When you love or respect unconditionally regardless of the outcome, you are following God and His will for you.

Love & Respect for a Lifetime

Above all trust God when the “whys” of life threaten to overwhelm you.

The Language of Love & Respect Book

God is not pink. God is not blue. God is purple. When two become one, they have the potential of displaying God’s attributes and character.

Love & Respect for a Lifetime

Marital researchers agree that a huge percentage of communication problems between husband and wife are due not to what is said but to how it is said – the attitude and tone of voice.

Love & Respect for a Lifetime

Could you be facing a crisis in faith more than a crisis in your marriage?

Respectfully Yours

You cannot use unholy means to achieve a worthy end.

Building Blocks

A man has a natural, inborn desire to go out and “conquer” the challenges of his world – to work and achieve.

Love & Respect for a Lifetime

Your spouse has a need that you don’t have. Are you going to say there is something seriously wrong with them or will you say “Viva la Difference”?

Building Blocks

It’s so easy to dismiss our spouse as childish because we don’t have the same vulnerabilities they do.

Building Blocks

You speak lovingly or respectfully no matter how your spouse may speak to you in return. Your spouse is not the reason--good or bad--why you speak unconditional words of love or respect. God is the reason, and as you depend on Him, you will become increasingly able to speak lovingly and respectfully to your spouse.

The Language of Love & Respect Book

Stay the course regardless of the child’s respect and obedience. This is the Family Rewarded Cycle: a parents love unto Christ regardless of the child.

Love & Respect in the Family

When sorting out how to slow down the Crazy Cycle, it helps to remember that men are commanded to love because they don’t love naturally, and on the other side, women are commanded to respect because they don’t respect naturally.

Love & Respect

Suppressing negative feelings is not loving, respectful or very wise. Speak up tactfully.

The Love and Respect Experience

Don’t label each other as bad because you differ on how you solve your troubles.

Building Blocks

Recognize your different gifts--how each of you (Pink and Blue) functions according to God’s perfect design.

The Love and Respect Experience

There is power and freedom that comes in understanding that no one can cause you to react in a certain way. It is your choice.

Building Blocks

Unconditional respect means we confront their wrongdoings respectfully. We do not become uncivil because they are. Who they fail to be does not determine who we will be.

Before You Hit Send

Assuming goodwill can be revolutionary in relationships.

The Illumination Project (Journal)

Your spouse deserves the truth from you. Do your best to tell it with love and respect.

The Love and Respect Experience

I have concluded that those of us in the church who believe we have the Truth are not using the whole truth. A crucial part of God’s Word has been completely ignored, or perhaps simply gone unnoticed, when it has been there right under our noses the whole time! Many Christian spouses know Ephesians 5:33 and can at least paraphrase it. The Apostle Paul tells husbands to love their wives as much as they love themselves, and wives are to respect their husbands. But is anyone really listening? Perhaps the first step to better communication between husband and wife is to hear what God’s Word clearly says. --Emerson

Love & Respect Book

As strong and powerful as marriage bonds can become, our deepest dependency must be on the Lord, not another human being.

The Love and Respect Experience

Husbands, even Jesus Himself was asked by a woman, “Do you not care?” (Luke 10:40) When your wife accuses you of not caring, decode her deeper meaning.

The Language of Love & Respect Book

No matter how difficult your spouse may be at the moment, your spouse does not have control over your reaction; you do. You may be experiencing disappointment, frustration, or anger, but you always have a choice.

Love & Respect for a Lifetime

If you want your husband to express appreciation for your attempts to be respectful, you must speak thankfully when he tries to be loving.

Love & Respect for a Lifetime

You may believe that the careless, unloving or disrespectful words you speak are because your spouse is causing you to speak this way, but Jesus says that it is coming out of your heart.

Building Blocks

The difference between successful couples and unsuccessful couples is that successful ones keep getting up and dealing with the issues.

Love & Respect

Thank the Lord that in the very beginning He created them male and female – Blue and Pink. Ask Him for patience and ever-growing understanding of how men and women see and hear differently. “He created them male and female, and He blessed them.” (Genesis 5:2)

The Love and Respect Experience - Prayers

Wives, to energize your husband do an activity with him, shoulder-to-shoulder, without talking.

Building Blocks

His love blesses regardless of her respect; her respect blesses regardless of his love.

Love & Respect

Although the Crazy Cycle is not what God intends for any marriage, all couples get on it at times from one degree to another.

The Language of Love & Respect

Husbands primarily want to hear ‘respect” talk during conflict. Wives primarily want to hear “love” talk during conflict.

Building Blocks

It’s crucial to communicate with the right tone of voice and the right expression on your face.

Love & Respect for a Lifetime

As mature men, we need to take leadership and put this out on the table. We must acknowledge our feelings- we need to feel respected. However, as we do this we must acknowledge our wife’s feelings- she needs to feel loved!

Love & Respect

No matter how difficult your spouse may be at the moment, your spouse does not have control over your reaction; you do. You may be experiencing disappointment, frustration or anger, but you always have a choice. A wife can choose to be disrespectful or respectful. A husband can choose to be unloving or loving.

The Language of Love & Respect Book

The Love and Respect message is not about a husband earning his wife’s respect by being more loving any more than it is about a wife earning her husband’s love by being more respectful. Always love or respect is given unconditionally according to God’s commands.

The Language of Love & Respect Book

Christian maturity involves a lot of things, but surely it includes knowing how to process your anger.

The Love and Respect Experience

A wife has one driving need--to feel loved. When that need is met she is happy. A husband has one driving need--to feel respected. When that need is met he is happy. When either of these needs isn’t met, things get crazy. Love and Respect reveals why spouses react negatively to each other, and how they can deal with such conflict quickly, easily and biblically.

Love & Respect Book

Trust God when the “why’s” of life threaten to overwhelm you.

Love & Respect for a Lifetime

I often stress that one of the greatest rewards any persevering spouse can have is being a good example and influence on the children in the family.

The Language of Love & Respect Book

“Living happily ever after” means knowing how to deal with the imperfect parts of life.

The Love and Respect Experience

If a husband is commanded to agape- love his wife, then she truly needs love.

Love & Respect
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